Simple. Transparent. Reliable.
From product idea to shipment coordination — structured, transparent and reliable.
Step by step sourcing process
Share Your Product Requirements
Start by sending us a product link from Alibaba, AliExpress, Amazon, or any other platform — or simply describe what you want. Include details like size, colour, material, and quantity. We review feasibility, target pricing and production practicality before moving forward.
Factory Research & Shortlisting
We search and contact multiple verified factories based on your requirements. We evaluate suppliers beyond price — focusing on reliability, export experience and communication quality. You receive a shortlist of 2–3 recommended suppliers with a full comparison.
Price Negotiation & Quotation
We negotiate unit prices, minimum order quantities, and payment terms on your behalf. You receive a clear cost breakdown before any commitment — including product unit cost, shipping estimate, and our service fee, all itemised with no hidden charges.
Sample Production & Approval
Before mass production begins, the factory produces a sample for quality review. We inspect the sample with photos and video, then send the report to you for final approval. Production only begins after your final sample approval — giving you full control at this critical stage.
Mass Production & Monitoring
We monitor production progress to reduce delays and specification errors. We stay in daily contact with the factory and alert you immediately if any issues arise — delays, material shortages, or quality concerns — so you're never left wondering about the status of your order.
Pre-Shipment Quality Inspection
Before goods are packed for shipping, we conduct a thorough pre-shipment inspection. We check product quality, dimensions, packaging, labels, and quantity against your order specifications. Inspection standards remain consistent for repeat production cycles. You receive a full inspection report before any shipment is authorised.
Shipping Coordination & Tracking Updates
We coordinate shipment preparation and provide tracking updates throughout. Working with your freight forwarder or ours, we ensure the correct documentation is in place and you receive milestone updates until goods reach their destination.
Expected Timelines
Typical timeframes for each phase of the sourcing process.
| Phase | Typical Duration | Notes |
|---|---|---|
| Quotation & Supplier Search | 1–2 business days | From the moment you send your requirements |
| Sample Production | 7–14 days | Depends on product complexity |
| Mass Production | 15–30 days | Varies by order size and product type |
| Quality Inspection | 1–2 days | Before goods are packed for shipping |
| Air Freight (to USA/UK) | 7–15 days | Estimated transit; includes customs clearance |
| Sea Freight (to USA/UK) | 25–40 days | Most cost-effective for large orders |
Timelines may vary depending on product complexity and production volume.
Frequently Asked Questions
Common questions about our sourcing process.
No. We provide an initial consultation and quotation for free. Payment is only discussed after you review our quotation and decide to proceed with an order.
No. Product cost and freight are quoted separately and passed through at the actual factory rate. We charge a transparent service fee for sourcing and coordination — clearly itemised in your quotation so you always know exactly what you are paying for.
Yes. Many clients continue working with the same verified supplier through our ongoing coordination support. Repeat orders benefit from established factory relationships, consistent inspection standards, and often improved pricing as volume grows.
Yes. We can sign a Non-Disclosure Agreement (NDA) upon request to protect your product idea. We already treat all client product information with strict confidentiality — only sharing details with suppliers on a need-to-know basis for quoting and production purposes.
Yes. We specialise in helping small businesses and first-time importers. We work with factories that accept low minimum order quantities (MOQ) — often as low as 50–100 pieces depending on the product.
We guide you through the safe payment process. This typically involves a deposit (30%) to start production and the balance (70%) before shipment after inspection approval. We advise on secure payment methods to protect you from fraud.
If our pre-shipment inspection reveals quality issues, we coordinate with the factory to fix or replace the defective goods before shipping. We do not authorise shipment until quality meets the agreed standards.
Yes. We can prepare products with Amazon FBA labels, FNSKU barcodes, and packaging requirements, then coordinate shipping directly to Amazon warehouses in the USA, UK, or EU.
Primarily via WhatsApp for fast communication. We also respond via email. All updates, reports, and documents are shared digitally. We aim to respond to all messages within a few hours during business hours.
We coordinate shipping to USA, UK, EU countries, Canada, Australia, and most other countries worldwide. Contact us if you have a specific destination and we will confirm shipping options and costs.
What Makes Our Process Different?
We operate as your sourcing operations partner — not just an agent who finds the cheapest price.
All supplier interaction is handled in Mandarin on your behalf — removing language barriers and ensuring your specifications are communicated exactly as intended.
No production stage begins without your sign-off. Sample approval, specification confirmation, and inspection sign-off are built into every order — protecting your investment at each step.
Every order is inspected before it leaves the factory. We do not release shipment until quality meets the agreed standard — catching problems when they can still be fixed.
You receive a fully itemised quotation — factory price, freight estimate, and our service fee shown separately. No inflated margins, no guesswork on what you are actually paying.